Shopify <p><strong>SilkDownComforters.com is a family-owned business based in Tampa, Florida.</strong></p> <p>If you have questions not covered in this <span class="caps">FAQ</span> please email us at: chrism@webheadinteractive.com</p> <p><strong>Where are you located?</strong><br /> SilkDownComforters.com is owned and operated by Chris Mueller and his girlfriend Karrie Pettit. SilkDownComforters.com is based in Tampa, Florida.</p> <p><strong>How do I place an order?</strong><br /> Using this website! Simply click on the <a href="http://www.silkdowncomforters.com">goose down comforter</a> of your choice and add it to your shopping cart. Once your shopping is done click on “checkout” and follow the instructions. Sign up for our newsletter to enjoy member privileges and receive the latest updates on discounts and sales.</p> <p><strong>How will the down comforters be delivered?</strong><br /> <a href="http://www.silkdowncomforters.com">Silk Down Comforters</a> ships all products via <span class="caps">USPS</span> Ground within 72 hours of order placement, Monday through Friday.</p> <p><strong>How much is shipping?</strong><br /> We use the most economical method possible (typically <span class="caps">USPS</span>) to pack and ship our goose down comforters, and we charge only actual shipping. You will not find cheaper down comforter shipping on the web!</p> <p><strong>Where do your comforters ship from?</strong><br /> Our down comforters ship from New Jersey.</p> <p><strong>What if I’m not happy with my purchase?</strong><br /> If you are not satisfied with your item, simply return it within 7 days for a full refund. The customer is responsible for return shipping. We will issue a refund within 3 business days of receipt. There is a 30% restocking fee on all returns.</p> <p><strong>What is your privacy policy?</strong><br /> <a href="http://www.silkdowncomforters.com">Silk Down Comforters</a> will not sell your information to anyone. The information you provide is used solely to process orders. Your shipping address may be shared with a supplier if the towels will be shipped directly from that supplier. Your billing information is never shared.</p> <p><strong>How can I find out about new products and offers?</strong><br /> Subscribe to our newsletter and you will get all the latest product updates via email regarding <a href="http://www.silkdowncomforters.com">down comforters on sale</a>.</p> <p><strong>Is my information safe with Silk Down Comforters?</strong><br /> Silk Down Comforters will not sell your information to anyone. The information you provide is used solely to process orders. Your shipping address may be shared with a supplier if the comforters will be shipped directly from that supplier. Your billing information is never shared.</p> <p><strong>How can I pay for my Purchases?</strong><br /> <a href="http://www.silkdowncomforters.com">Silk Down Comforters</a> gives you the option of paying through Paypal, Visa, MasterCard, Discover or American Express</p> 2009-05-22T15:22:18-04:00 about-us 3325202 2009-05-22T15:22:18-04:00 318972 2009-09-23T10:39:58-04:00 *SilkDownComforters.com is a family-owned business based in Tampa, Florida.* If you have questions not covered in this FAQ please email us at: chrism@webheadinteractive.com *Where are you located?* SilkDownComforters.com is owned and operated by Chris Mueller and his girlfriend Karrie Pettit. SilkDownComforters.com is based in Tampa, Florida. *How do I place an order?* Using this website! Simply click on the <a href="http://www.silkdowncomforters.com">goose down comforter</a> of your choice and add it to your shopping cart. Once your shopping is done click on “checkout” and follow the instructions. Sign up for our newsletter to enjoy member privileges and receive the latest updates on discounts and sales. *How will the down comforters be delivered?* <a href="http://www.silkdowncomforters.com">Silk Down Comforters</a> ships all products via USPS Ground within 72 hours of order placement, Monday through Friday. *How much is shipping?* We use the most economical method possible (typically USPS) to pack and ship our goose down comforters, and we charge only actual shipping. You will not find cheaper down comforter shipping on the web! *Where do your comforters ship from?* Our down comforters ship from New Jersey. *What if I’m not happy with my purchase?* If you are not satisfied with your item, simply return it within 7 days for a full refund. The customer is responsible for return shipping. We will issue a refund within 3 business days of receipt. There is a 30% restocking fee on all returns. *What is your privacy policy?* <a href="http://www.silkdowncomforters.com">Silk Down Comforters</a> will not sell your information to anyone. The information you provide is used solely to process orders. Your shipping address may be shared with a supplier if the towels will be shipped directly from that supplier. Your billing information is never shared. *How can I find out about new products and offers?* Subscribe to our newsletter and you will get all the latest product updates via email regarding <a href="http://www.silkdowncomforters.com">down comforters on sale</a>. *Is my information safe with Silk Down Comforters?* Silk Down Comforters will not sell your information to anyone. The information you provide is used solely to process orders. Your shipping address may be shared with a supplier if the comforters will be shipped directly from that supplier. Your billing information is never shared. *How can I pay for my Purchases?* <a href="http://www.silkdowncomforters.com">Silk Down Comforters</a> gives you the option of paying through Paypal, Visa, MasterCard, Discover or American Express